Shipping policy
Shipping Policy
This shipping policy applies to all orders placed on our Shopify store within the United States.
1. Processing Time
Orders are processed within 1-2 business days (excluding weekends and U.S. public holidays). We will notify you via email if there is any delay.
2. Shipping Methods & Delivery Time
We ship to all U.S. states and territories, including PO boxes. Estimated delivery times are as follows:
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Standard Shipping (USPS): 3-5 business days
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Express Shipping (FedEx/UPS): 1-2 business days
3. Shipping Costs
Shipping costs are calculated based on your order weight and delivery address, shown at checkout. Free standard shipping is available for orders over $50 (after discounts).
4. Order Tracking
A tracking number will be sent to your email once your order is shipped. You can track your package via the link in the email or your store account.
5. Prohibited Items
We do not ship prohibited items as specified by USPS and relevant U.S. regulations, including but not limited to explosives, flammables, and controlled substances.
6. Issues & Contact
If you have questions about your shipment (lost, damaged, delayed), contact us via [Your Email] or [Your Phone Number] within 7 days of the estimated delivery date.
We reserve the right to update this policy without prior notice. For more details, contact our customer service.